Shipping Policy
When you purchase Cleartone or related products, your order will be automatically processed and shipped after you complete the order form and your payment is confirmed.
Within 60 hours, you will receive an email with your shipping tracking ID and a personalized link to track your shipment at any time.
Once you receive this email, you can rest assured that your order is on its way to the address you provided. Our trusted shipping partner will ensure timely delivery.
We are committed to delivering premium quality products, as your health and satisfaction with our supplements are our top priorities. If you have any questions or need assistance, please contact us via email at [email protected]. Please note that we do not offer phone support, but you can reach us through WhatsApp and email.
| Delivery Address | Shipping Fee | Shipping Time |
|---|---|---|
| United States | FREE | 5-7 working days |
| Canada | $15.95 | 10-15 working days |
| UK and Ireland | $15.95 | 10-15 working days |
| Australia and New Zealand | $15.95 | 10-15 working days |
Here is the list of the most frequently asked questions regarding the shipping policy and the order status. Please go through them, as they should help you find the answer to your inquiries in no time.
Where can I receive my order?
We deliver your ordered products to any physical address you provide, whether it’s your home, workplace, or any other location.
Can the billing address be different from the shipping address?
Yes, you can specify a different billing address from your shipping address in the order form.
How long will my order take to arrive?
Typically, domestic orders arrive within 5-7 business days after being placed.
How much do I pay for the delivery service?
Delivery is free of charge! We cover the cost as a gesture of appreciation for your trust in our products.
Can I track my order/check the status of my order?
Yes, you can track your order. Within 60 hours of placing your order, you will receive an email with a tracking ID and a link to monitor your shipment status.
I accidentally placed my order with an incorrect shipping address. What should I do?
If you realize that your shipping address was entered incorrectly, please contact us immediately via email. We will make the necessary corrections to ensure you receive your products at the correct address. Reach us any day of the week at [email protected].
I need more information about the product or the shipping process. Whom should I contact?
For any questions about the product or the shipping process, please contact us via email at [email protected]. We are here to assist you every step of the way.