Refund Policy
After your purchase, you have 60 days from the moment you receive your package to experience the benefits of Cleartone. We hope that you will soon join the many satisfied customers who share their positive experiences with us.
If you are not fully satisfied with your purchase, you can easily request a refund.
BEFORE requesting a refund, please ensure you have given the product sufficient time to work. We recommend using Cleartone for at least 3 months to fully assess its effects before making a decision.
If you still wish to request a refund, please follow the steps below:
Step-by-Step Refund Guideline:
Step 1:
Ensure you are within the 60-day period starting from the day your order was delivered. To find the delivery date, please check the tracking number on the carrier’s website.
Step 2:
Send an email to our support team at [email protected] and indicate that you are not fully satisfied with Cleartone. Please include “Refund Request” in the subject line to ensure your request is prioritized.
Step 3:
Return all bottles of Cleartone to us (whether they are empty or not) to the following address. It is not necessary for the bottles to be unopened. Include a note with your full name, email address, and order ID (optional) so we can process your refund promptly.
Please note that return shipping costs are not covered.
Return Address:
630 Brooker Creek Blvd., Suite 335
Oldsmar FL 34677
USA
Step 4:
Be patient as we process your refund upon receiving your package. We will notify you via email once the refund has been issued. The time it takes for the refund to appear on your credit card statement may vary depending on your bank or credit card company, typically between 5 and 10 days.